Warranty Limitation

1. Warranty is void when users disobey instructions given by the user’s manual resulting in damages. 2. Any software or digital content included with the product like the disc, downloadable, or preloaded form is not covered under this Warranty. 3. Warranty is void when product damage due to external causes, including accident, electrical power, abnormal electrical, mechanical or environmental conditions, and usage not in accordance with product instructions, misuse, neglect, alteration, repair, improper installation, or improper testing. 4. Any product which has been modified or operated outside of ACPI's publicly available specifications or where the original identification markings (trademark or serial number) has been removed, altered, or obliterated from the product. 5. Warranty is void when damages are caused by computer viruses or caused when trying to remove the virus. 6. If the amount of written data exceeds the TBW value specified in the Datasheet, the warranty will be invalid

Warranty Duration

Product warranty durations are calculated based on the date of purchase. Please provide original proof of purchase documents (eg. receipt or invoices) when requesting warranty services. If customers are unable to provide an original copy of such documents, the warranty period will be based on the manufacturing date stated on the product. Please refer to the table below for the warranty duration of each product series.

Replacement and Repair Guidelines

1. Within 30 days from the purchase date of ACPI product(s), if it is not man-made error or incompatibility issues, ACPI will provide you with a replacement. Products that do not meet DOA exchange conditions are still entitled to RMA services. 2. Products within the warranty period, warranty services are free of charge (Including labor or exchange services). The exchange of product or product parts are of the same specifications or equivalent to. 3. If the product is outside warranty ACPI will still repair a defective product, however, the customer will be charged for the cost of labor and replaced parts.

Receiving Warranty Service

According to the ACPI warranty procedure, the defective product should be returned only with prior authorization from ACPI. Please contact the ACPI sales department (tw.sales@patriotmemory.com) with the following information: product model number and description, nature of the defect, conditions of use, proof of purchase, and purchase date. ACPI will issue a Return Material Authorization or Product Repair Authorization number. Ship the defective product to: Patriot Memory, Inc. 8F-2, No. 150, Jian 1st Rd., Zhonghe District, New Taipei City, 23511, TAIWAN (R.O.C.) Tel:+886-2-7731-5188

DurationProduct CategoriesModel
CF CardECF71,  ECF71-T ECF7J,  ECF7J-P, ECF7J-T, ECF7J-TP
CFastCFS3F,  CFS3F-T CFS3FIII,  CFS3FIII-T
1.8"SSDSED1F
5-Year Warranty or Limited by TBWSATA DOMSDM0CU-V,  SDM0CU-VT SDM0F-V,  SDM0F-VT
mSATAMSS4F,  MSS4F-T MSS4FIV  ,MSS4FIV-T,MSS4FIV-P,MSS4FIV-TP
Half-SlimHSS2F,  HSS2F-T
2.5"  SATASED2FIV,  SED2FIV-T, SED2FV, SED2FV-T
M.2  2242 SATAM2SCF-4,  M2SCF-4T
CF CardECF7J-M,  ECF7J-MP, ECF7J-MT, ECF7J-MTP    ECF7J-F, ECF7J-FP,ECF7J-FT, ECF7J-FTP
CFastCFS3F-M,  CFS3F-MT    CFS3F-F, CFS3F-FT CFS3FIII-M, CFS3FIII-MT CFS3FIII-F,CFS3FIII-FT CFS3FIV-M, CFS3FIV-MP, CFS3FIV-MT, CFS3FIV-MTP, CFS3FIV-F, CFS3FIV-FP,CFS3FIV-FT, CFS3FIV-FTP
1.8"SSDSED1F-M,SED1F-MT
SDATA DOMSDM0CU-VM  1CH,SDM0CU-VMT 1CH    SDM0CU-VF 1CH, SDM0CU-VFT 1CH SDM0F-VM, SDM0F-VMT SDM0F-VF, SDM0F-VFT SDM0FIII-VM, SDM0FIII-VMP, SDM0FIII-VM1 , SDM0FIII-VF, SDM0FIII-VFP, SDM0FIII-VF1 SDM0FIII-HLM, SDM0FIII-HLMP, SDM0FIII-HLM1, SDM0FIII-HLF, SDM0FIII-HLFP, SDM0FIII-HLF1 SDM0FIII-HRM, SDM0FIII-HRMP, SDM0FIII-HRM1, SDM0FIII-HRF, SDM0FIII-HRFP, SDM0FIII-HRF1 SDM0Q-L, SDM0Q-LP SDM0Q-F, SDM0Q-FP SDM0Q-HRL, SDM0Q-HRLP SDM0Q-HRF, SDM0Q-HRFP SDM0Q-HLL, SDM0Q-HLLP SDM0Q-HLF, SDM0Q-HLFP SDM0QU-L, SDM0QU-LP SDM0QU-HRL, SDM0QU-HRLP SDM0QU-HLL, SDM0QU-HLLP
mSATAMSS4F-M, MSS4F-MT MSS4F-F, MSS4F-FT MSS4FII-M, MSS4FII-MT MSS4FII-F, MSS4FII-FT MSS4FIV-M, MSS4FIV-MP,MSS4FIV-MT, MSS4FIV-MTP MSS4FIV-F, MSS4FIV-FP, MSS4FIV-FT ,MSS4FIV-FTP MSS4FV-M, MSS4FV-MP, MSS4FV-M1, MSS4FV-MT, MSS4FV-MTP, MSS4FV-MT1 MSS4FV-F, MSS4FV-FP, MSS4FV-F1, MSS4FV-FT,MSS4FV-FTP,MSS4FV-FT1 MSS4Q-L, MSS4Q-LP, MSS4Q-LT, MSS4Q-LTP MSS4Q-F, MSS4Q-FP, MSS4Q-FT, MSS4Q-FTP MSS4T-L
Half-SlimHSS2F-M, HSS2F-MT HSS2F-F, HSS2F-FT HSS2T-L
3-Year Warranty or Limited by TBW2.5" SATASED2FIII-M, SED2FIII-MP, SED2FIII-MT, SED2FIII-MTP SED2FIII-F, SED2FIII-FP, SED2FIII-FT, SED2FIII-FTP SED2FIV-M, SED2FIV-MT SED2FIV-F, SED2FIV-FT SED2QII-L, SED2QII-LP, SED2QII-LT, SED2QII-LTP SED2QII-F, SED2QII-FP, SED2QII-FT, SED2QII-FTP SED2T-L XSDS3M1-TE
M.2 2280 SATAM2SCF-8M, M2SCF-8MT M2SCF-8F M2SCFIV-8MP,  M2SCFIV-8M1, M2SCFIV-8MTP,  M2SCFIV-8MT1 M2SCFIV-8FP, M2SCFIV-8F1, M2SCFIV-8FTP, M2SCFIV-8FT1 M2SCQ-8L, M2SCQ-8LP, M2SCQ-8LT, M2SCQ-8LTP M2SCQ-8F, M2SCQ-8FP, M2SCQ-8FT, M2SCQ-8FTP M2SCQII-8LD M2SCR-8L, M2SCR-8LP, M2SCR-8LT, M2SCR-8LTP, XM2S3M1-8TE
M.2 2260 SATAM2SCF-6M, M2SCF-6MT M2SCF-6F, M2SCF-6FT M2SCQ-6L, M2SCQ-6LP, M2SCQ-6LT, M2SCQ-6LTP M2SCQ-6F, M2SCQ-6FP, M2SCQ-6FT, M2SCQ-6FTP M2SCR-6L, M2SCR-6LP, M2SCR-6LT, M2SCR-6LTP
M.2 2242 SATAM2SCF-4M, M2SCF-4MT M2SCF-4F, M2SCF-4FT M2SCFII-4M, M2SCFII-4MT M2SCFII-4F, M2SCFII-4FT M2SCQ-4L, M2SCQ-4LP, M2SCQ-4LT, M2SCQ-4LTP M2SCQ-4F, M2SCQ-4FP, M2SCQ-4FT, M2SCQ-4FTP M2SCR-4L, M2SCR-4LP, M2SCR-4TL, M2SCR-4LTP M2SCT-4L
M.2 2280 PCIeM2PCRII-8L, M2PCRII-8LP, M2PCRII-8LT, M2PCRII-8LTP M2PDCII-8D,M2PDCII-8DT M2PDD-8L, M2PDD-8LP, M2PDD-8LT, M2PDD-8LTP M2PD3-8L, M2PD3-8LT M2PDH-8L, M2PDH-8LP, M2PDH-8LT, M2PDH-8LTP M2PDQ-8L XM2N3I2-8TM, XM2P4I1-8T XM2N3M3-8TM, XM2N4M4-8TE, XM2N5M6-8TE
M.2 2260 PCIeM2PCR-6L, M2PCR-6LP, M2PCR-6LT, M2PCR-6LTP
M.2 2242 PCIeM2PD3-4M, M2PD3-4MT M2PD3-4L, M2PD3-4LT
M.2 2230 PCIeM2PD3-3L
U.2 PCIeEU2H1-BL, EU2H2-BL
PenDriverUFP94, UFP98
CFexpress CardCFEF2-L, CFEF3-L
SD CardsESDB